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Set up - Choosing new number

Wieland_L
Good Citizen / Bon Citoyen

Trying to set up a new account, and really want to get a new number. When I proceed to click down, no options appear, been trying for about 20 minutes now, am I doing something wrong? or no numbers available for my area?

 

TIA 

5 REPLIES 5

Wieland_L
Good Citizen / Bon Citoyen

Thanks, got to remember, just as at work not everything is certain browser friendly. Smiley Very Happy

Wieland_L
Good Citizen / Bon Citoyen

Thank you. It was the browser, it would not work in Edge. Thank you for the prompt responce. 🙂

CS_Agent
Customer Support Agent

Hello there @Wieland_L 

If you are still inquiring the issue after you follow the instructions from @will13am , please send a private message to the moderators on community! We will be more than happy to assist you!

 

Kindly Regards , Daniel - Moderator's Team

will13am
Oracle
Oracle

@Wieland_L, you might want to try clearing browser cache before a further attempt.  Try also using incognito mode. 

totalUser
Mayor / Maire

This was happening to me while i was choosing the number too.

The thing is i had too abandon the sesdion which meant waiting for another hour to try as my sim was kept hostage by the session.

I tried later using chrome in incognito mode and it worked.

 

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