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Service Ticket

Dipak50
Great Neighbour / Super Voisin

Suggest service ticket initiation from account self serve page. That would save time and efforts for the subscriber. 

3 REPLIES 3

HI @Chalupa_Batman 

But the chatbot ticket is buggy, many times it doesn't work.

 

Chalupa_Batman
Mayor / Maire

Well, there is the little Chat Bubble at the bottom right corner on every page. So that's kind of it.

KennethJAdams_0-1691880425227.png

As you can see, there is a Contact Us button right there.

hTideGnow
Mayor / Maire

HI @Dipak50 

that would be nice.  Something from My Account, a button Open ticket, and would be nice there is a page to check ticket status

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