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SMS picture messages not coming through

Pblack177
Great Neighbour / Super Voisin

SMS picture messages are not appearing or coming through several hours later.

 

this happened when I switched plans from the $120 90 day play to the $40 3G plan.

 

has anyone on the 3G plan had this issue?

6 REPLIES 6

@Pblack177 iPhones usually don't need APN settings altered. Are you using iMessage? If yes, have you tried disabling that? If it still doesn't work, try reset network settings from Reset menu. Please know that this will wipe all known networks including all WiFi networks you were previously connected to. 

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@Pblack177 

 check out your device  APN  and do rebooting

Pblack177
Great Neighbour / Super Voisin

iPhone 11.

ive rebooted my phone. Data works fine. MMS come through sometimes 5 hours later. What are the APN settings ?

Pblack177
Great Neighbour / Super Voisin

It’s on.

NDesai
Oracle
Oracle

@Pblack177 What phone do you have? Have you rebooted your phone and confirmed data service working properly? Can you send our MMS right away? There is a possibility you might need to try reset network settings or manually update APN settings. 

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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

Timer
Mayor / Maire

@Pblack177 

turn on your mobile data.

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