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SIM replacement

gb2k
Great Neighbour / Super Voisin

If I lost a SIM card, would it be possible to replace it and keep the same phone number?
If so, can someone tell me how I'd be able to do that?

2 REPLIES 2

Dunkman
Oracle
Oracle

@gb2k 

Here is a help article on changing SIM cards:

https://www.publicmobile.ca/en/ab/get-help/articles/change-sim-number

 

Handy1
Mayor / Maire

@gb2k   Yes . Just Get new SIM card from Koodo or telus call around first for  availability or order from Amazon . Then with SIM card In hand .In you account profile page you can SIM card swap the number to keep phone number and plan the same like this 

SIM  SWAPPING  profile tabs

Handy1_0-1692092940924.png

 

Note only do this on lap top or computer/ not mobile device

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