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SIM card change

RS6
Great Neighbour / Super Voisin
 
5 REPLIES 5

@Naepalm  wrote:

Look forward to your response!

 

@Naepalm  This might be where you learn that quite often on this forum the OP never does that...hopefully, it won't be the case here though 🙂

Naepalm
Mayor / Maire

@RS6 When you are saying SIM card change, do you mean from a current PM account? Or do you mean you are porting your number over to PM from another carrier? 

 

Depending on your answer will change the info that you are given.

 

Look forward to your response! 

 

Cheers. 

Triguy
Mayor / Maire

You can change the SIM card number on your account and reactivate your service via Self-Serve by following these steps:

  1. Log into your Self-Serve account
  2. Go to Plan and Add-ons > Change SIM card

Triguy_0-1586612889519.png

 

  1. Enter your new SIM card number into the field. Your SIM card number is found on the back of your SIM card, as outlined in the image below:

Triguy_1-1586612889527.png

 

 

iliketotalk
Mayor / Maire

@RS6 Hi a little more information would be helpful

gblackma
Mayor / Maire

@RS6  you can cjange your SIM card from within your self service account. See screenshot below on where to do it. 

20200325_014121.jpg

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