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Robocalls from spoofed numbers

steven
Good Citizen / Bon Citoyen

Hi Community,

I know this is old, we are all getting so many spam calls from spoofed local numbers.

 

I am just wondering if the community has better ideas on how to block those type of calls, and also, to Public Mobile, why caller ID can be spoofed and when you will be upgrading your technology to stop spoofed numbers?

 

As per Canadian Radio-television and Telecommunications Commission:

 

The Commission concludes that Canadian carriers and other telecommunications service providers providing voice telecommunications services in Canada (TSPs) should be able to complete the implementation of the STIR [Secure Telephony Identity Revisited]/SHAKEN [Signature-based Handling of Asserted information using toKENs] framework in Canada to authenticate and verify caller identification (ID) information for Internet Protocol (IP)-based voice calls by no later than 30 September 2020. The Commission requests that TSPs and the CRTC Interconnection Steering Committee (CISC) file with it status reports as described in this decision.

 

So does Public Mobile implemented STIR/SHAKEN, if not, when it will be implemented? If yes, is STIR/SHAKEN not working as expected?

 

Thank you!

15 REPLIES 15

dabr
Mayor / Maire

@steven wrote:

@dabr LOL maybe someday I will accept that.

But let's give them the benefit of doubt, maybe they are actively implementing it and working on solutions, maybe they are more than just the deadline I posted. I hope someone from Public Mobile comments on my question.


@steven   Hey, most of us have been (and still do) keep giving PM the benefit of the doubt and keep hoping (wishful thinking, more like) that changes will be implemented sooner rather than later, but....  However, it's probably the best carrier out of the budget providers for savings with autopay discount and loyalty (after 1st year upto 5yrs) and community rewards and freebies once or twice a year of bonus data/mins too.   Plus add-ons don't expire.  Some of the reasons most of us stick around. 😁

 

Edit:  @steven   just noticed from your profile that you've been registered for the community since 2015, so one of PM's earliest customer?   That is if you also became a customer at the same time and would, therefore,  know all about the rewards and are getting PM's full loyalty discount!   Nice!

steven
Good Citizen / Bon Citoyen

@fujiyama Thank you for the link, did not know that CRTC pushed back the deadline. It explained why we are not seeing it live yet.

 

Hoping that PM or Telus is on the right track to finishing the implementation by the new deadline.

steven
Good Citizen / Bon Citoyen

@dabr Yes, I started using PM before signing up in the community so been around for a long time now. I am definitely getting all the rewards and I know PM is offering great value to me.

 

I believe we should be able to continue getting that great value, as well as holding PM to the minimal standard (I consider all regulator's mandatory standard minimal). This is good for PM and helps them compete better in the long run anyway.

 

I am sure STIR/SHAKEN won't end SPAM but it is a good step forward, I am really looking forward to having someone from PM commenting on their plan and progress.

dabr
Mayor / Maire

@steven wrote:

@dabr Yes, I started using PM before signing up in the community so been around for a long time now. I am definitely getting all the rewards and I know PM is offering great value to me.

 

I believe we should be able to continue getting that great value, as well as holding PM to the minimal standard (I consider all regulator's mandatory standard minimal). This is good for PM and helps them compete better in the long run anyway.

 

I am sure STIR/SHAKEN won't end SPAM but it is a good step forward, I am really looking forward to having someone from PM commenting on their plan and progress.


@steven   Oh absolutely agree with everything you've said, just have kind of become resigned to to the fact that changes around here are super slow!  

 

However, if the spoofing control  becomes mandatory because of government regulation/requirements, then that will definitely be good news for all of us. 

 

You can also tag your queries and concerns to Alan_K or Melinda_H (part of PM management team) directly and see if they will make some sort of response as to what PM is doing, if anything, in regards to this?

dominikd
Great Neighbour / Super Voisin

Telus already has a system in place for landlines that blocks all robocalls, which is what I want. Not sure if Telus mobility has it. I'd love it if Telus could share the technology with its other entities.

CountyDownIeUk
Mayor / Maire