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Roaming

Klimanov
Great Neighbour / Super Voisin

Hello! My name is George. I have a question about roaming. Can I use roaming when visiting the Russian Federation? Thank you in advance!

16 REPLIES 16

tayeb2020
Good Citizen / Bon Citoyen

Sorry , i was out the country in September 2021, the WIFI will work, like whatsup still work as any other app.

but you won't receive any text/call. it will show no service on your phone.

 

tayeb2020
Good Citizen / Bon Citoyen

your WIFI will work , you don't need new sim card

tayeb2020
Good Citizen / Bon Citoyen

This doesn't resolve the issue as he won't receive any text or call to his PM number, please correct me if I am wrong.


@tayeb2020 wrote:

I believe PM should have this service (ROAMING IN ALL COUNTRIES ) available to all of us(PM customers )as it used to be before,

I don't understand why they removed this vital service, it should be included in the add-on.

PM doesn't work anywhere else but the USA.

 


This isn't something that has been removed. Public Mobile has never offered roaming to anywhere but the U.S.

tayeb2020
Good Citizen / Bon Citoyen

I believe PM should have this service (ROAMING IN ALL COUNTRIES ) available to all of us(PM customers )as it used to be before,

I don't understand why they removed this vital service, it should be included in the add-on.

PM doesn't work anywhere else but the USA.

 

Anonymous
Not applicable

@Klimanov 

at public mobile service only For US Roaming 10 day packages
sorry no Roaming in Russian, you can buy it a local SIM card
or anywhere have Wi-Fi Free,

i suggest you to use a app Textme or Talkatone, and you will getting new canadian number for Free from that app,

• Unlimited Call \ SMS \ MMS a Free USA/Canada.

 

Here link for app Talkatone.

 

Here link for app Text Me.

 

and do Call Forwarding,

 

Call Forwarding (publicmobile.ca)

 

enjoy your trip....

pkaraa
Deputy Mayor / Adjoint au Maire

PM does not offer roaming to Russian federation countries so your PM SIM wont work. For local access you can search on youtube where people describe that country's best plan and network accessibility before you go. 

My suggestion would be to install a secure app like Whatsapp to connect people back in Canada through data(voice and video) instead of a normal call.

 

 

darlicious
Mayor / Maire

@Klimanov 

Unfortunately or fortunately depending on how you look at it public mobile only offers roaming add ons for the US. However prepaid sim cards and plans are cheap in Russia averaging between US$7 and US$15 for 14 day and 30 day plans. Here is an article on your choices of providers and plans.

 

https://www.traveltomtom.net/destinations/europe/russia/best-prepaid-sim-card-russia

 

Depending on your length of travel you may choose to suspend your pm service or leave it active and/or downgrade your plan to the $15 plan so you have further options to stay in touch with your friends and family in Canada while you are away.

 

Spoiler

Options for your account and service....

 

  1. You can turn off autopay and allow the account to suspend at the of your current 30 day cycle but this is your least advantageous option. Pay and reactivate by day 85 or so.
  2. If you have an account balance that exceeds your plan amount then you need to suspend via the lost/stolen feature in your account before midnight eastern on the evening of your renewal. Then on day 85 or so resume your service to pay and reactivate.
  3. Suspending via lost/stolen before midnight eastern will keep your voicemail active allowing you retrieve voicemail and any verification sent by phone calls. However your rewards will not be applied to your account. Moderator contact after paying and reactivating is necessary to have the rewards applied manually.
  4. Voicemail can be accessed by calling your pm number from a different phone by calling your phone # and pressing * once connected and entering your 4 digit voicemail pin #.
  5. If you don't have an account balance or enough balance to cover your plan amount you can suspend via lost/stolen after midnight but before 2 am eastern on the day of your renewal. Once your rewards have been applied (usually by 12:15 am et) then suspend your account. Voicemail access will be lost.
  6. Switching to the $15 plan with rewards helping to cover a partial or full amount of your plan allows you to call forward your pm number to your fongo number. Be sure to perform all call forwarding while in Canada. Now any incoming calling to your pm number will ring thru to your fongo number while on wifi or mobile data (w/a local or global sim card) You can access your fongo voicemail for all voicemail messages.

Most important mark on your calendar day 85 of your suspension and day 90. Do not forget when you must unsuspend your account via lost/stolen and/or pay and reactivate your service so you don't lose your phone number and account. Happy travels!

 

LeePublic
Deputy Mayor / Adjoint au Maire

@Klimanov No Russian roaming on Public Mobile, only the US. You may have to buy a local Russian SIM to get cellular service in Russia.

@will13am   we replied the same time.. other would have thought I just copied your answer. LoL

@Klimanov  yes, your phone will not work in Russia with your PM SIM.  You will need to buy a local SIM and put it in your phone and use it there

@Klimanov , correct the Public Mobile SIM card will not work. You will need to buy a local cell service.

Klimanov
Great Neighbour / Super Voisin

I didn't understand?! You want to say that the phone will not work, and I need to buy a local SIM card

hairbag1
Mayor / Maire

@Klimanov wrote:

Hello! My name is George. I have a question about roaming. Can I use roaming when visiting the Russian Federation? Thank you in advance!


Will you have access to wifi ? If so, consider downloading free voip app like TextNow. It uses wifi and you're able to call / text most any US and Cdn number for free.

 

softech
Oracle
Oracle

@Klimanov   NO.  PM has only roaming for US and no where else.  

 

will13am
Oracle
Oracle

@Klimanov , this service is not available for roaming in the Russian Federation.

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