Rewards by using referral code

[foreverdream99]

I am a new customer with public Mobile. I used my friend's referral code and heard that I should be receiving a one time rewards of 10 points. But it has been 2 weeks since my activation and I still haven't received. When will I receive the rewards?  Thanks

[foreverdream99]

Saw the $10 credit balance now. Thank you!

[foreverdream99]

Thanks so much for your quick response. Just logged in to my account and yes, I saw $10 credit there. I was checking the rewards points previously and couldn't find it.

[BKNS27]

@foreverdream99 

No, you will receive a one time $10 credit in your account within 3 days and your friend will receive 1 point/month in a couple of days.

[softech]

@foreverdream99 

did you check if the $10 is already on your My Account?

Login to My Account using incognito mode, then check if there is a $10 there as Available Fund

https://myaccount.publicmobile.ca/en/account/overview

If not, you can open ticket with PM support and have them confirm :

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@foreverdream99  You should have seen that $10 credit with in 72 hours of activation . Please message support to investigate 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click    

                         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

adding check available funds