Resend port request

[KateU]

Can someone please give me the number to call to have the port request resent? Virgin acknowledged that I approved the request but they cancelled it anyway. 

Right now I have the Public SIM in my phone and of course can't receive texts or calls. Everything else is working. 

[KateU]

Thanks. I'm waiting for a rep. Trying to be less angry with Virgin while I wait 😂

[JRod]

@KateU 

I’ve sent you the number to your community mailbox. Please go look for it there.

You can also hit this link to go directly to your mailbox: 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hairbag1 · Accepted solution]

@KateU 

check the little envelop icon.