Refund

[781945]

I have decided to stay with my existing carrier. i have paid and received my sim card but have not yet activated my account.

[Mojo7]

You can cancel your account but you cannot get a refund on the sim. When cancelling your account it most likely also won't give you a refund for the month that you already paid for either as you had already agreed on the terms when signing up. 

[Destructionist]

Why the change of heart? I just switched, I was nervous of it at first but so far no regrets. Pretty new though.

[computergeek541]

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@781945 wrote:

I have decided to stay with my existing carrier. i have paid and received my sim card but have not yet activated my account.

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Sorry,but in cases where customers change their minds, there are no refunds.  Please remember that all sales at Public Mobile are final.

[TheSterlinger]

Most likely you will not get a refund as Public Mobile is prepaid, but you are welcome to try you below to submit a ticket to a Public Mobile CS agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437