2 weeks ago
I subscribed to PM today, ported my number from Bell, and right now my phone has no celllular signal. I am using an eSIM. I have restarted my iPhone several times.
Thanks.
Solved! Go to Solution.
2 weeks ago
Thank you! Submitted a ticket earlier. Fingers xed this gets resolved soon.
2 weeks ago
HI @Matt_R
how about text? test that as well
2 weeks ago
I have another user with the same issue, service works but no bars showing. It was on an esim, too What they did was they opened ticket with PM support and PM support gave them a new esim. you might want to check with support on this weird situation
2 weeks ago
Removed previous provider's sim, rebooted phone, and now I can make and receive calls. It's odd that "no bar" is showing.
2 weeks ago
hi @Matt_R set PM eSIM to Primary as well
reboot phone, and Reset Network Settings
2 weeks ago
Hello @hTideGnow. Thanks for responding.
I've done everything except remove the previous provider's physical sim, which is already disabled. Let me remove it and see if it works.
2 weeks ago
hi @Matt_R is the eSIM installed on your iPhone?? you set "Turn on this line"?? and make sure your remove other physical sim if any or disable the old esim