Reactivate

[Lai2]

Hi,

May I know if I could reactivate a suspended number in an Asian country? Can I receive the OTP from Asia? Thanks

[hTideGnow]

hi @Lai2 

using email to receive the 2FA is one way

another way is to use VoIp app TextNow, call 1-855-4PUBLIC an pay with your 4 digits PIN, of course you need to know your PIN

[BKNS27]

@Lai2 

You can login to your account and have the 2FA code sent by email to access your account in Asia or you can call 1-855-4PUBLIC to make a CC payment.

Best the is to make a payment while we n Canada by the suggestions as login as you make a payment before 90 days to keep your account, SIM working and keep your number.

[JRod · Accepted solution]

@Lai2 

You can login to the account by using a web browser or the app and then hitting the didn’t receive code button to have it sent to your email in order to access the account and resume payment: 

Just know that you will not get any service while you are there. But you can make a payment by logging into the account using the steps outlined above.