Reactivate plan

[Cheycs]

I now have $200 on my account for a $50 plan nothing I’ve tried has worked

[mimmo]

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@iliketotalk wrote:

@mimmo hi is there an actual button to reactivate a plan once you are suspended?  thanks

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yes i believe there is when a plan is suspended.  i believe it takes you to the payment page.  as you typically need to add funds to reactivate a plan.  (this is from memory, so i could be mistaken)

[iliketotalk]

@mimmo hi is there an actual button to reactivate a plan once you are suspended?  thanks

[mimmo]

@Cheycs  what have you tried?  

by having $200 i am assuming you topped up a couple times.  have you tried the lost stolen trick? https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/SOLUTION-My-plan-has-enough-f...

also assuming you have rebooted phone, and that your plan says expired or suspeneded. 

[Lieux]

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@Cheycs  a écrit :

I now have $200 on my account for a $50 plan nothing I’ve tried has worked

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Did you try with the 611? Is your account shows ACTIVE? Can you call or text? Or nothing?