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Re: Question regarding $25 plan?

Good Citizen / Bon Citoyen

I just purchased this plan for my daughter. She is unable to receive incoming calls? The plan said unlimited Canada-wide minutes which I gather includes incoming and outgoing calls?


Good Citizen / Bon Citoyen

It’s working!!! PM fixed it in their end. Thank you so much to everyone for all of your help!!!!


Not sure if this goes out to everyone, hope it does. I have been so impressed with the support from this community. 

Thank you! 🤗

@VictoriaM09 glad it works in the end.  Feel bad for your initial experience but hope you enjoy the service from here...

Great Citizen / Super Citoyen

Make sure your APN settings are correct as per Public Mobile's requirements

Deputy Mayor / Adjoint au Maire

I had this issue once and as soon as I changed my plan, it got fixed automatically. 


I downgraded. 


It was not a recommended fix but sharing my experience.