2 weeks ago
I am also not receiving SMS messages from people (including a PM user who just tried). I *did* get my request to transfer from my old service provider (Freedom) and responded yes. I am receiving voice calls.
2 weeks ago
HI @ColinBiggin
Yes, if only SMS an issue, it is a PM system problem with new activation. Voice, data both work but just SMS is the problem. And with the SMS problem, it will affect account verification. PM is aware of the problem and can only fix the issue one account at a time.
Please submit a ticket with CS Agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437