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Re: New account

Mikalfay
Great Neighbour / Super Voisin

I was told there was an issue with back end of system? How do you fix it

3 REPLIES 3

DarianDNewell
Good Citizen / Bon Citoyen

To connect with a moderator talk to SIMon and ask to speak with a real human rather than getting stuck going in circles with him!

 

They will help you out of you provide them with enough information, such as who told you this information, how far along you are in having a created account, or what services are not working for you.


@Mikalfay wrote:

I was told there was an issue with back end of system? How do you fix it


What type of issue are you having with your account and who told you this?  If it's Public Mobile who told you this, you need to work with that modeartor to get your service working properly. Customers can only give advice to others and cannot fix account or back end issues.

JK8
Mayor / Maire

@Mikalfay wrote:

I was told there was an issue with back end of system? How do you fix it


Can you please give us more details so we can assist you?

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