Charged twice, don't know how to get a hold of anybody

[Ron_2]

I also noticed that I was charged twice.  Dec 21 and 22nd.

[Ron_2]

The payment history only shows one of the charges.

Thanks, I have PM'ed CS Agent.

[softech]

@Ron_2 there is a Payment History link on both the My Account's Overview page and Payment page.  click the payment history link there

[Ron_2]

How can one check to see if the account has been credited?  The "Payments" tab does not show the current balance.  The payment history shows that last month was paid.

[softech]

@Ron_2login to My Account and check the Payment history, did it show both transactions on the 2 days?

Also, you made any immediate plan change!on Dec 22?

if the charge really not make sense , please check with PM support agent:

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there