2 weeks ago
I have precisely the same problem; it too started in March. It seemed to be subsequent to a promotion of free supplementary data.
2 weeks ago
HI @Rachelleqp
glad it works!!
2 weeks ago
I've reset and the phone works again. Now attachments also works!!!! SOLVED! Thank you.
2 weeks ago
HI @Rachelleqp
don't panic. Reboot the phone, go to back to Settings and click Reset All Networks, then try again
2 weeks ago
I went back and changed other settings in Mobile Networks to match everything exactly, now I've completely lost 'Mobile Networks' and my phone no longer works!
2 weeks ago
Actually, it already matched, so I did not have to make changes there. Thank you.
2 weeks ago
HI @Rachelleqp
your phone is not too old but maybe it got affected too. Did you change the APN settings as said above?
2 weeks ago
yes, Samsung J3 Prime (2018)
2 weeks ago
hi @Rachelleqp what phone?? Android?
you made the update??