cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Can't send or receive MMS attachments anymore.

Rachelleqp
Good Citizen / Bon Citoyen

I have precisely the same problem; it too started in March. It seemed to be subsequent to a promotion of free supplementary data. 

8 REPLIES 8

HI @Rachelleqp 

glad it works!!

Rachelleqp
Good Citizen / Bon Citoyen

I've reset and the phone works again. Now attachments also works!!!! SOLVED!  Thank you.

HI @Rachelleqp 

don't panic.  Reboot the phone, go to back to Settings and click Reset All Networks, then try again

 

Rachelleqp
Good Citizen / Bon Citoyen

I went back and changed other settings in Mobile Networks to match everything exactly, now I've completely lost 'Mobile Networks' and my phone no longer works! 

Rachelleqp
Good Citizen / Bon Citoyen

Actually, it already matched, so I did not have to make changes there. Thank you.

HI @Rachelleqp 

your phone is not too old but maybe it got affected too. Did you change the APN settings as said above?

Rachelleqp
Good Citizen / Bon Citoyen

yes, Samsung J3 Prime (2018)

hTideGnow
Mayor / Maire

hi @Rachelleqp what phone?? Android?

you made the update??

Need Help? Let's chat.