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[rjwpod]

I’m new to public mobile. I understand your concern because I also ran into a password issue I couldn’t resolve on my own. But I looked through the website menus and learned you can get agent support for issues of a more complicated nature like this by submitting a ticket from here https://www.publicmobile.ca/en/on/send-us 

I was actually surprised at how responsive they were and how quickly they were able to resolve my issue. 

Hope this helps. 

[esjliv]

@rjwpod was this a post that was attached to another thread and got moved? Because it seems like you are responding to someone's post/question.

Very nice to hear you had your issue resolved quickly. 🙂