Purchased a plan with an eSim but want to use a sim card

[Henry27]

Hi, I purchased the $39 plan with eSim option but cannot install the app without changing my country, which I'm not prepared to do as I will be going back in a few months. I would like to transfer it to a Sim card which I already have one from Public Mobile.

Thank you

[BKNS27]

@MetaMorpheusMob 

I love listening to Roger Waters, David Gilmour, Richard Wright and Nick Mason!

@Henry27 

You need the app for  SIM or eSIM so you need to change the country. 

[dust2dust]

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@MetaMorpheusMob wrote:

App is Geocached.

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@MetaMorpheusMob- That's a fun hobby. Do you have the lat/lon of the app? 🙂

[hTideGnow]

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@MetaMorpheusMob wrote:

App is Geocached.

How did you manage to post or purchace an eSim without the APP?

You can't have an eSim Without The App!?

@Henry27 wrote:
Hi, I purchased the $39 plan with eSim option but cannot install the app without changing my country, which I'm not prepared to do as I will be going back in a few months. I would like to transfer it to a Sim card which I already have one from Public Mobile.

Thank you

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@MetaMorpheusMob 

people can just create a login  using website, no app

in fact, you can start the subscription process on web, just that you need to jump back to app to complete.  So, it is better to just use app to start till finish

[hairbag1]

@Henry27 

you're aware that your PM account only works in Canada or USA (with a separately purchased add-on). Also, the sim you have must be new and un-used for it to work.

[hTideGnow]

HI @Henry27 

you need the app to activate anyway!!

you have not activated yet?

If you use a physical sim card, you can ask a  friend to download and activate it for you on his phone for you and you can use the physical sim card on your phone

And where to get sim card? get it from Amazon.ca, only $4.99 or $10 from Telus/Koodo.  Do not get from PM online, it takes long

[Handy1]

@Henry27  You can do this in your my account profile page 

SIM  SWAPPING  profile tabs

Note only do this on lap top or computer/ not mobile device

or get support to help you sim swap the number 

private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437