03-20-2024 11:43 AM
I purchased us roaming when I need Canada data. Could you refund
03-20-2024 11:44 AM
@Tobias2
click on the little chat icon on bottom right side of page to start conversation with Customer Support.
HI @Tobias2
yes, support can help to change it back to Canada data or reverse it so you can rebuy it yourself
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
