Puk code

[Zuber]

I locked my SIM card and it needs puk code, how do I get puk code

[JL9]

It usually means it's locked to a carrier. Good news is once you reach out to them it's pretty easy to get the code 

[softech · Accepted solution]

@Zuber   is that the SIM card PUK you are looking for or device carrier unlock code?

SIM card PUK will be asked if you have previously setup a SIM PIN and you have entered the wrong one too many times 

if it is the SIM card puk you are looking for ,  you can open ticket with this direct link :

https://urlshortner.tiia.ai/Oyn1L6

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

[RossN]

@Zuber @What is your exact message?did you put your sim in a different phone it could be that phone is carrier locked