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Problem

Joshadamsj
Great Neighbour / Super Voisin
It's saying my account is expired I have 70$ on it to renew my plan that I put on the day befor my bill date was due and now it's saying my plan is expired and yet my phone still working and the 70$ is still there in my account but my phone still working its saying it didint renew please help what's going on here dos it take a couple days to change or something thank you
1 ACCEPTED SOLUTION

Accepted Solutions

Kalla_A
Retraité / Retired
Retraité / Retired

Good morning @Joshadamsj!

 

Has your plan change taken place after all? If not, send me your account information through a private message and I'll activate it for you 🙂

 

 

Cheers,

 

 

Kalla

View solution in original post

4 REPLIES 4

NDesai
Oracle
Oracle

The trick is Check in the morning 🙂

Its a glitch in the system where it ll say Expired on the day of renewal. But you will have uninterrupted service. All should be normal tomorrow morning. 

 

Be sure to let us know if there is any issue. 


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Rockdaddy22
Retired Oracle / Oracle Retraité
Yes, please keep us updated

Kalla_A
Retraité / Retired
Retraité / Retired

Good morning @Joshadamsj!

 

Has your plan change taken place after all? If not, send me your account information through a private message and I'll activate it for you 🙂

 

 

Cheers,

 

 

Kalla

View solution in original post

Joshadamsj
Great Neighbour / Super Voisin

Yes everything is fine it link up my phone working  Great thank you very much for your support I’ve been a public mobile user for 5 years now I’ve switch to rogers company and now I’m back to public mobile again can’t beat the great price and  don’t have as many problems with public mobile thank you again for the help 

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