cancel
Showing results for 
Search instead for 
Did you mean: 

Price change on $25.00 Plan to $30.00?

delichef
Good Citizen / Bon Citoyen

Hi

I am a new user and signed up April 5, 2019

I am using the $25.00 Autofill plan with 500MB of data and a bonus of 500MB with Autofill

 

I was hoping to get my wife on the same plan, she is currently using Virgin Mobile.

 

I noticed that the same plan I have is now $30,00. Is the $25.00 plan I have no longer in effect?

Thank you

delichef

1 ACCEPTED SOLUTION

Accepted Solutions

ShawnC13
Oracle
Oracle

@delichef wrote:

Hi

I am a new user and signed up April 5, 2019

I am using the $25.00 Autofill plan with 500MB of data and a bonus of 500MB with Autofill

 

I was hoping to get my wife on the same plan, she is currently using Virgin Mobile.

 

I noticed that the same plan I have is now $30,00. Is the $25.00 plan I have no longer in effect?

Thank you

delichef


No, it isn't the same price anymore.  You will keep the same price but it went up on April 23.

 

ETA:  Here is a link to the announcement  https://productioncommunity.publicmobile.ca/t5/Announcements/New-plans-launching-on-April-23rd/m-p/3...


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click the Chat bubble in the bottom right to create a trouble ticket *

View solution in original post

7 REPLIES 7

ShawnC13
Oracle
Oracle

@delichef wrote:

Hi

I am a new user and signed up April 5, 2019

I am using the $25.00 Autofill plan with 500MB of data and a bonus of 500MB with Autofill

 

I was hoping to get my wife on the same plan, she is currently using Virgin Mobile.

 

I noticed that the same plan I have is now $30,00. Is the $25.00 plan I have no longer in effect?

Thank you

delichef


No, it isn't the same price anymore.  You will keep the same price but it went up on April 23.

 

ETA:  Here is a link to the announcement  https://productioncommunity.publicmobile.ca/t5/Announcements/New-plans-launching-on-April-23rd/m-p/3...


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click the Chat bubble in the bottom right to create a trouble ticket *

View solution in original post

geopublic
Mayor / Maire

@delichef wrote:

Hi

I am a new user and signed up April 5, 2019

I am using the $25.00 Autofill plan with 500MB of data and a bonus of 500MB with Autofill

 

I was hoping to get my wife on the same plan, she is currently using Virgin Mobile.

 

I noticed that the same plan I have is now $30,00. Is the $25.00 plan I have no longer in effect?

Thank you

delichef


@delichefApparently it's still available. Click here for more info on how to still get it.Smiley Happy


@geopublic wrote:

@delichef wrote:

Hi

I am a new user and signed up April 5, 2019

I am using the $25.00 Autofill plan with 500MB of data and a bonus of 500MB with Autofill

 

I was hoping to get my wife on the same plan, she is currently using Virgin Mobile.

 

I noticed that the same plan I have is now $30,00. Is the $25.00 plan I have no longer in effect?

Thank you

delichef


@delichefApparently it's still available. Click here for more info on how to still get it.Smiley Happy


@geopublic, have you checked that today?  There was maintenance last night and now I don't see that plan build coming to that price

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click the Chat bubble in the bottom right to create a trouble ticket *


@ShawnC13 wrote:

@geopublic wrote:

@delichef wrote:

Hi

I am a new user and signed up April 5, 2019

I am using the $25.00 Autofill plan with 500MB of data and a bonus of 500MB with Autofill

 

I was hoping to get my wife on the same plan, she is currently using Virgin Mobile.

 

I noticed that the same plan I have is now $30,00. Is the $25.00 plan I have no longer in effect?

Thank you

delichef


@delichefApparently it's still available. Click here for more info on how to still get it.Smiley Happy


@geopublic, have you checked that today?  There was maintenance last night and now I don't see that plan build coming to that price

 


No, I did not.

delichef
Good Citizen / Bon Citoyen

Hello:

@ShawnC13

@geopublic

 

Thanks you for your responses. Seems I missed the boat for my wife 😞

GR
Mayor / Maire

The plan is still there, I just tried it on my account! You have to go in make your own plan


@delichef wrote:

Hello:

@ShawnC13

@geopublic

 

Thanks you for your responses. Seems I missed the boat for my wife 😞


As @GR and @geopublic have noted the plan is still available if you go into build your plan and opt for 500 + 500 mb autopay.  You can future date it too.

Need Help? Let's chat.