12-04-2018 11:28 PM - edited 01-05-2022 02:43 AM
Can somebody tell me if it is possible to port a number from Rogers Pay As You Go plan to PM ?
Thanks.
Solved! Go to Solution.
10-10-2019 01:14 PM
@hairbag1 wrote:
@elu wrote:I want to transfer my Rogers Pay As You Go number to my PUBLIC MOBILE's number.But I have about $150 left on my ROGERS account.Can I transfer the $150 too?
Nope...you can't transfer the $$ to Public Mobile. You'd have to check with Rogers about how to cash out.
Rogers does not provide refunds of prepaid balances.
As a customer retention method, they may allow the balance to be transferered to a Rogers postpaid account. When that postpaid account is closed, any extra credit would be refunded to the customer.
10-10-2019 11:04 AM
@elu wrote:I want to transfer my Rogers Pay As You Go number to my PUBLIC MOBILE's number.But I have about $150 left on my ROGERS account.Can I transfer the $150 too?
Nope...you can't transfer the $$ to Public Mobile. You'd have to check with Rogers about how to cash out.
10-10-2019 11:03 AM
@elu probably not but that's something you should talk about with rogers
10-10-2019 11:02 AM
I want to transfer my Rogers Pay As You Go number to my PUBLIC MOBILE's number.But I have about $150 left on my ROGERS account.Can I transfer the $150 too?
12-26-2018 03:00 PM
*******
All you need to do is to pick a line with random # and send a port request just like this:
1-Go to publicmobile.ca and then click My account.
2-Log in to your self-serve account.
3-Select Plan and Add-ons tab from Overview page.
4-Select Change Phone Number from Plan Summary page.
5-Transfer # IN
Don't forget that the line need to be active to port it in
**********************
-PM Team
12-26-2018 02:48 PM
Thanks. How do i start a new thread.
12-26-2018 02:47 PM
You'll have a much better chance to resolve your question if you start a new thread.
12-26-2018 02:44 PM
I am trying to port a Rogers Pay as you go number. There is no account number and i haven't been able to set up the new account on Public Mobility. Texts work but not phone calls. I received a text from Public Mobility saying I need to input account number but I do not have an account number. Can someone help?
12-05-2018 01:09 AM
Great. Thanks for confirming it.
12-05-2018 12:22 AM
Keep the porting information simple and concise. Just need the account holder name, account number and phone number. Usually don't need extra information such as PIN, IME, etc.
Make sure that your Roger's account is active prior to porting.
12-04-2018 11:30 PM
should not be an issue