Porting In.

[Priority]

Okay, so I've done this 1,000 times and I know there is an issue here..

I have an existing account with a number I'm going to release in favour of the one I'm Porting in to Replace it from Lucky Mobile.

However, whenever I 'Transfer a Number' it never updates from the Original one to the new one I'm porting in, even the SIM is still working on the old number when this should, from experience immediately after transferring a number, update in the profile settings to show the new one you just ported in. 

Is there an issue with the Porting system for existing accounts today?

[hTideGnow]

hi @Priority 

only problem port from with Lucky?? how about other carriers??

just submit ticket for manual port

[Priority]

I've tried both, multiple times.

Samsung App also the iPhone App, Samsung Internet, Chrome, My Laptop, nothing is working to Update the number on the Account when Porting the new one in.

[hTideGnow]

HI @Priority 

were you using app? how about try using the browser? and use Incognito/private/secret mode