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Ported over wrong phone number, need help

sukicat
Great Neighbour / Super Voisin

I accidentally ported over the wrong phone number  😞

3 REPLIES 3

So you would not have received any confirmation text on the old sim. That confirmation will have timed out by now anyway so the number is still wherever it might be if it exists anywhere.

Are any services working? Do you have some kind of random number assigned to your account?

sukicat
Great Neighbour / Super Voisin

I used the entirely wrong phone number.

hTideGnow
Mayor / Maire

HI @sukicat 

you didn't reply YES to your old carrier? you just entered a wrong number?

don't worry, there is a team you can call to try to sort out the situation.  Will send you the number to your Community inbox

Need Help? Let's chat.