3 weeks ago
I have not been able to receive / send sms since porting to public mobile. RCS messaging shows status as Setting up.. for over 24 hours.
@CS_Agent
Solved! Go to Solution.
@Scott7777 Yes public mobile is struggling with new activations . Please
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send direct private message to support .
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
You'll have to submit a ticket through the chatbot by clicking the message bubble on the bottom right. Some people have got it fixed by an agent so far.
I am in the same situation as you, waiting 36 hours so far
