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Plans

Rogan
Good Citizen / Bon Citoyen

is the $35 plan a good plan for the money ?  thanks

8 REPLIES 8

Anonymous
Not applicable

@Rogan 

Spoiler

i suggest you close all Browser and do clear cache and cookies for any Browser,

and try open one Browser incognito mode,

or try it for a different Browser and open incognito mode,

how to open Browser incognito mode visit Here link,

how to clear cache and cookies and History visit Here link,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

how to update your Browser visit Here link, 

and Restart your computer, is will help a lot,

 

and if you use a home internet take your power internet off for about

a 1 minute and put it back on,to refreshing your network,

and click Here link  to you know how to Change Your Plan online,

you can choose at your next plan renewal date. To change your plan.

 

or if you can't fix it you need to Contact Customer Support Agent by CS_Agentand Explain your issue to 
them can solve your issue, they are nice service Team the will help you 100%.

 

Here’s How To Contact Customer Support Agent by CS_Agent,and Submit a Ticket,

Spoiler
  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link,to get started. Type,, Ticket ,, Click ,, Contact Us ,, Select your issue ,,
    Click here to submit a ticket↗↗.

 

  • or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
  • please include in your message,
  • phone number,
  • account 4 digit pin,
  • Email address,

 

  • Customer Support Agent by CS_Agent, will Response to your inbox by private message 
  • During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
    • Monday to Sunday: 6 AM to 10 PM EST
    • Note: For public mobile No Support by phone call or Email.. only by CS_Agentprivate message..

    Check your private message inbox (click on the envelope top right of your screen)

         Good Luck...

Triguy
Mayor / Maire

It will depend on your needs and financial situation.  You get 2.5 GB and sign up for autopay and receive an additional 500MB.

hTideGnow
Mayor / Maire

Hi @Rogan   , is the plan good?  it really depends on your usage.  I always think $25 is the best  and $35 is fair.  If you need more data than that and willing to pay $40+, there could be better one if you are willing to go postpaid with terms

 

With $15, 25, and 35, add the Autopay discount and possible Friend-referral and loyalty reward (eventually), you can't find better price elsewhere

Camille16
Great Citizen / Super Citoyen

if you are already a customer you can upgrade your plan through your self-service account. Verify if it would be best in your case to uograde immediately or just before renewal. 

 

@Rogan 

Depends on your data usage, you can average the cost of data per month.  The higher data plans offer cheaper average cost per GB data.  $35 plan is 3 GB data.

 

If you a potential new customer, the 2GB data promo code does offer extra 2GB/data per month so $35 plan is 5GB/month, which is more value.  

Camille16
Great Citizen / Super Citoyen

oui, pour 35$/30 jours tu as tous tes textos gratuits ainsi que tous tes appels vers le Canada, plys 2.5 G de data ou 3 G si tu choisis le réapprovisionnement automatique. De plus si tu actives en décembre tu recevras un supplément unique  (qui n'expirera pas tant qu'il ne sera pas utilisé) de 500 minutes d'appels au Canada ou vers plusieurs pays et de 2 G de donnèes. L'aide est en ligne mais très efficace selon mon expérience, et plys tu reféreras de nouveaux clients ou resteras longtemps avec Public Mobile plus ta facture diminuera. Déjà si tu as un code de référence (ou en demande à un membre) tu recevrais en plus un crédit unique de 10$ . 

@Rogan   Just login to My Account and click Change Plan

 

E-MyAcct-Status_ChangePlan.png

 

Pick the plan you want and make sure you know the difference between Change Plan now and Change on the next Renewal Date

 

E-MyAcct-ChangePlanNow-NextCycle

 

Change plan now will let PM charge you new plan amount NOW and start the new plan NOW.  Outstanding days from the old (current) plan will be forfeited. No partial refund  Best to use if you are running out of data and you need the extra data now

 

Change on next renewal date is usually the advised choice to avoid losing money

Rogan
Good Citizen / Bon Citoyen

how do I upgrade plans ?

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