08-20-2018 09:35 PM - edited 01-05-2022 12:35 AM
My plan is suppose to roll over tomorrow,but it says plan expired. I have autoplay set up, can someone tell me what is happening please?
08-20-2018 10:40 PM
Although tempting, do not interfere with the renewal process. If all goes well, the account will come out in active status after the transformation.
08-20-2018 09:46 PM
The dunkman is correct. I'm betting everything will process smoothly.
GC
08-20-2018 09:40 PM
@Marie-Sue
Don't worry. It always states that plan expired on the night before renewal. Your phone should work throughout. If your credit card is valid, autopay should work with no major issues.
