Plan changed without my knowledge

[cbatchi]

I purchased the $34 ULUS CW Base Plan - 50GB - 5G on 18 Mar 24. Today I got a message that I was at 95% on my data. I checked and see that my plan was changed to the 250MB plan on 17 Apr 24. I did not make this change, as it would make no sense to do that. So today I had to again change my plan, but my $34 plan is no longer available. Is there any way to resolved this issue or am I stuck with this new plan?

Thanks in advance for any help.

[computergeek541]

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@cbatchi wrote:

Tried that, but it just keeps looping me back to this:

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[cbatchi]

Tried that, but it just keeps looping me back to this:

[Chalupa_Batman]

Hello @cbatchi 

I would reach out to customer service to find out what's going on. 

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