cancel
Showing results for 
Search instead for 
Did you mean: 

Plan Expired

jblack86
Good Citizen / Bon Citoyen

It says my plan is  expired, but I just made a payment. Usually the plan is activited immediately. Please help.

2 REPLIES 2

@jblack86 If it doesn't then contact a moderator and explain your situation.  Click on the green questionmark in the white circle at the bottom right of your screen.  This connects to the autobot Simon.  Type moderator and follow the prompts to get to one . (CLICK on account specific question and human and submit a ticket )

Jb456
Mayor / Maire

It is normal while renewal is in process 

 

You likely also have this message that says to if ignore it. It goes expired, to suspended to active again during renewal

 

If everything is working on your phone..then all is fine.

Screenshot_20200205_002706.jpg

 

Need Help? Let's chat.