Phone not able to make outoing and receive incoming calls

[kenhu4654]

Hi, 

My account number is xxxx

3 days ago, I can't make outgoing and receive incoming calls on my phone. 

My account is in good status and not sure what has happened. Please help !

Edit by mimmo

KK

[ChuckYeah]

If you are not on an unlimited plan, buy that $5 add on for 500 minutes. It's the best investment you'll ever make!

[cavemantoronto]

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@kenhu4654 wrote:

Hi, 

My account number is xxxx

3 days ago, I can't make outgoing and receive incoming calls on my phone. 

My account is in good status and not sure what has happened. Please help !

Edit by mimmo

KK

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Go in your self serve account. In usage part, if it doesn't say amount of minutes left if on $10 or $15 plan, all minutes are gone.  You would need to ask moderators to renew plan early, change plans, or buy add-on for more minutes.

[oglat]

Are you on $10 plan?

You can buy 500 minutes for$5 and they don't expire ever, really good deal in my opinion..

You can also ask moderators to renew your plan early but it's a long wait as they are busy.

If you switch to $15 plan now you will get unlimited incoming and snail data, and you can schedule to come back to 10 plan the next cycle.

[ChuckYeah]

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@ChuckYeah wrote:

What plan are you on? Any chance you've used up your minutes?

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Best to remove your account number. It won't help on this forum but it makes it available to the general public.

[ChuckYeah]

What plan are you on? Any chance you've used up your minutes?