Phone beeps 3 times

[ggaudette1]

Hi

i have an iPhone XR and when I try to dial certain numbers it beeps three times and hangs up. Anybody have any ideas?

Garth

[0PX9O4]

@ggaudette1 

Happy to hear it! Please create a new thread if you see any new issue, network-related or otherwise. All the best! 🙂

[ggaudette1]

Seems to have fixed itself, pretty sure it was a carrier problem.

[esjliv]

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@ggaudette1 wrote:

Hi

i have an iPhone XR and when I try to dial certain numbers it beeps three times and hangs up. Anybody have any ideas?

Garth

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@ggaudette1  - likely a network flow issue that was happening. I see some issues were happening today.

When these blimps happen, you can also try the below to help reconnect/trigger the Public Mobile Network:

-rebooting your phone

-toggle into airplane mode then back again

-Perform a Reset of the device's Network settings

Public Mobile Representatives are Customer Support Agents (CSAs), and can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

[ShawnC13]

My mom was having issues this morning getting the beeps and having it disconnect this morning as well here on Vancouver Island.  iPhone user as well

[Phee]

Are you still having the issue? The numbers I tried calling this morning are all going thru now. 

[ggaudette1]

How do I get hold of a Cs agent?

[0PX9O4]

@ggaudette1 

There have been 2 other similar reports of problems this morning from customers in BC. I suggest you send a private message to CS_Agent with your account details so they can look into this for you.

Don't bother with tickets and the chatbot - they can be faulty.

[0PX9O4]

@ggaudette1 

You're welcome! It definitely sounds like a phone-related issue if it's been going on for a while with all different numbers that you try to call.

Please keep us posted on what you find when you try from another device.

[ggaudette1]

I could try that later when my wife gets home but not right now. Good idea though 

Thanks

[0PX9O4]

@ggaudette1 

Are you able to put your SIM in another phone temporarily to see if that solves the problem?

[ggaudette1]

Possibly but three different areas this morning, Whistler, Vancouver, and Everett?

[0PX9O4]

@ggaudette1 

This is usually an indication of a problem with the number that you are dialling, or the network in your area being busy.

Source: https://discussions.apple.com/thread/8131546