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Emmagp
Great Neighbour / Super Voisin

Hello! 
My brother recently switched to Public Mobile, but while he was transferring the number he put in the wrong number by mistake. Now he can’t confirm his account and he as been billed for the 90 days. 

what should we do? 

2 REPLIES 2

Handy1
Mayor / Maire

@Emmagp  There’s a number for live support to help re trigger the port request will send you it private message and get it fixed 

 

Chalupa_Batman
Mayor / Maire

He needs to reach out to a CS Agent. Do so through your account and communicate that way.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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