04-02-2023 12:47 PM
I thought with volte introduction, coverage in alaska was a possibility. Any word on this? Alaska cruise season is coming up.
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04-26-2023 05:01 PM
@mabba18 honest, it is not an outage so we don't exact a quick change to Alaska situation. AT&T has not be a PM roaming partner for sometime, for whatever reason. So, getting a local data sim is the only way to get connected if you definitely need it.
04-26-2023 04:52 PM
@mabba18- I have not seen any updates regarding Alaska. Until we hear people connecting to AT&T like we used to be able to, no, there's no T-Mobile for us there. Get a voip app and use wifi on board or on shore wherever wifi is available.
04-26-2023 04:33 PM
Anybody have an update on this? Going on a Cruise in a few weeks, and wondering if it is worth activating a US add-on.
Was going to go without, since there are not many other options. As far as I can tell, I'd have to get a US sim with AT&T or CGI service. Not sure it's worth it for the 3 days we'll be in the US. Nothing like Roam Mobility anymore unfortunately.
04-03-2023 06:03 AM
@dust2dust I'm on the cruise now.
04-03-2023 03:08 AM
You may want to consider CGI they have the best coverage in Alaska.
04-02-2023 01:13 PM
Is @hycm53 still in the US? Maybe he could try a manual connect to AT&T and let us know.
04-02-2023 01:12 PM
Thanks everyone. My cruise isn’t until end of june so i think i’ll check in then. I have a dual sim phone and can buy an at&t sim card from amazon. Sorry to do that public mobile but when you don’t provide the service i have to look at other options.
04-02-2023 01:05 PM
volte was only recently "activated" on some PM customer phones. There's been no feedback yet from travelers if it helps. You're invited to let us know if it works for you.
If you get the US Roaming add-on and it doesn't work as expected...I think PM will credit your account when you get home.
04-02-2023 01:04 PM
I think the problem with Alaska is T-Mobile coverage. I haven't heard of AT&T returning since volte.
04-02-2023 01:02 PM
I would be gong to Juneau, ketchikan and sitka. It worked in 2019 when i went but now apparently it doesn’t.
04-02-2023 01:00 PM - edited 04-02-2023 01:02 PM
always been limited cell service in Alaska..where are you planning to go in Alaska ?
https://www.t-mobile.com/coverage/coverage-map