04-11-2024 10:43 PM
Hi,
I've tried to get all 2023 payments receipts but I didi not succeed, everytime I tried on website or the app I got to June receipt but not the rest
it said error try again
is anyway to get them all?
Thank you
Solved! Go to Solution.
04-11-2024 11:20 PM
Thank you
04-11-2024 10:48 PM
@MrToeuzer_ wrote:I've tried to get all 2023 payments receipts but I didi not succeed, everytime I tried on website or the app I got to June receipt but not the rest
it said error try again
is anyway to get them all?
Please ask a customer suppor agent for the receipts. You'll need to open a ticket either using the chatbot at https://widget.telus.tiia.ai/publicmobile/publicmobile.html
or using the support section of the Public Mobile app.
04-11-2024 10:47 PM
payment receipts are 12 months anyway. Please open ticket with PM support for the missing ones you want: