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tmugarisanwa
Great Neighbour / Super Voisin

Please kindly refund me as i changed my plan and it charged me twice

4 REPLIES 4

cellphoneuser1
Mayor / Maire

@tmugarisanwa wrote:

Please kindly refund me as i changed my plan and it charged me twice


You can ask moderators but no promises can be given. By changing plan, the charge was agreed. It warns also.

@tmugarisanwa 

If you feel comfortable, screenshot your payment history page.  That would provide more details of your specific situation.  

hairbag1
Mayor / Maire

@tmugarisanwa wrote:

Please kindly refund me as i changed my plan and it charged me twice


If you change your plan in between renewal...you are forfieting whatever balance is left in the first plan and you'll pay for the new selection right away.

popping
Retired Oracle / Oracle Retraité

@tmugarisanwa wrote:

Please kindly refund me as i changed my plan and it charged me twice


PM is a prepaid service provider.  There is no refund for prepaid plan in Canada.

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