2 weeks ago
The message was like "payment was received but some error occured", CIBC app shows money deducted from credit card, but when trying to login to my account again, I am still being redirected to "Let's complete your activation", after pressing the button it shows me again payment page
a week ago
looks like the payment dropped! It was under "pending transactions" yesterday and up until not too long ago, but now it is gone.
2 weeks ago
i shall consider doing the same. thanks for your support!
2 weeks ago
Exactly, if nothing is gonna happen until Friday, I'm gonna report transaction to CIBC and don't be nervous anymore
2 weeks ago
nope…i assume u haven’t heard anything neither?
2 weeks ago
Do you have any updates?
2 weeks ago
keep me posted! This is frustrating 😞
2 weeks ago
I did same, waiting for CS reply
2 weeks ago
I just got the same error, checked my bank and the payment is pending under my credit card. I've opened a ticket with CS.
2 weeks ago
What do you think about response time from support? I've never had experience with PM support..
2 weeks ago
Was using browser, not app
2 weeks ago
HI @dnblade
did you use browser or app to subscribe?
since PM took the money , check with support agent,
please submit a ticket with CS Agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437