Payment renewal not working

[Prathi]

My credit card expired so i tried renewing with another credit card but after i input all the information it says oops something went wrong, please try again later

[Prathi]

this is an visa card. i have been doing this since the morning but it isnt working. i put in a matching zip code 

[dust2dust]

It seems that the system only allows two attempts at payment each hour. And the card is from a Canadian or American issuer and using a Canadian or American billing address and you're putting in that matching postal/zip code? Is this a credit card or a visa and maybe mastercard debit type card?

[Prathi]

I have been trying since the morning, but it hasn't worked. I used incognito mode and also tried the app but it keeps saying some thing went wrong, try again later.

[softech]

@Prathi 

this is an open forum, please remove your phone number for your own protection.  Click on the down arrow on the top right and select Edit Message to update and remove the phone number

For the credit card issue, please wait a full hour before trying again.  If possible, try to use the app and see if it helps.  If you are trying with browser, please try using Incognito mode.