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Payment issues

Ben80
Great Neighbour / Super Voisin

Hello

   I needed to buy an add on , but I also needed to change my credit card info. I was able to change the credit card info and successful buy the add on . Unfortunately the billing software kept trying to bill my old card . Which had no funds and the payment did not go thru. So I recheck and the right card was entered. No I’m stuck with no minutes , and I need to make many phone calls for my work .

1 REPLY 1

softech
Oracle
Oracle

@Ben80 

is the new card a MasterCard or Visa?

Also, try again by using a browser and start Incognito mode.  That should help

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