cancel
Showing results for 
Search instead for 
Did you mean: 

Payment Invoice

PM_KIM
Good Citizen / Bon Citoyen

Hi Public Mobile

How do I download payment receipts from previous years? Is only 12 months downloadable? I'd like to request payment receipt since the date of joining Public Mobile. Thank you,

6 REPLIES 6

PM_KIM
Good Citizen / Bon Citoyen

Thank you all

Sansan
Mayor / Maire

@PM_KIM  as stated below only 12 months history on file. However,  if you pay with your credit card each month, you can  sign into your cc acount and download up to about 3-4 years history. 

Alternatively you can contact your bank for statements to be mailed to you showing the the debits. Draw back is that some banks charge 10$ per monthly statements.  So depending on how many years you are looking for, will be hundreds of dollars they will debit your account. 

Handy1
Mayor / Maire

@PM_KIM  You would need to ask support for that but they can only go back 1 year 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

BKNS27
Mayor / Maire

@PM_KIM 

Unfortunately, PM invoice only goes back 12 months or 1 year.

hTideGnow
Mayor / Maire

HI @PM_KIM 

sorry, online only has 12 months history

you can try to ask CS agent and see if they can prepare you older ones.  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.