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Password

Db48
Great Neighbour / Super Voisin

I reset my password and then go back to log in and the password doesn’t work. What do I do?

 

4 REPLIES 4

esjliv
Mayor / Maire

@Db48 wrote:

I can remember the password it just doesn’t work. Then I reset it and it still doesn’t work

 


In that case, clear you browser's cache. Then open up a tab in incognito mode.

Try it through this method...strange how this fixes things sometimes.

 

kb_mv
Mayor / Maire

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7 deleted replies and counting, not a good start to the day lol. Funny how this useless, uninformative post is OK though. The post police win, I am leaving for the day.

Db48
Great Neighbour / Super Voisin

I can remember the password it just doesn’t work. Then I reset it and it still doesn’t work

 

RossN
Mayor / Maire

@Db48 wrote:

I reset my password and then go back to log in and the password doesn’t work. What do I do?

 


@Db48 

hi if you can't remember your password contact a moderator you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue password reset 

 you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner, you can also  send a private message to the Moderators by clicking here.

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