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Password reset email trouble

BeverlyK
Great Neighbour / Super Voisin

Does anyone know why I may not be receiving the password reset link? I've tried several times via the self-serve (and I have checked my spam and other email folders!).

 

Thanks!

2 REPLIES 2

Vishal-26
Great Neighbour / Super Voisin

Make sure you have the correct email registered to your public mobile account. 

saltyseafish
Good Citizen / Bon Citoyen

I'm having this exact same issue.

I have made that is the correct email, but even after a day I still do not see the reset email.

Hopefully it gets solved quickly.

 

 

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