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Partial port

gafoor
Great Neighbour / Super Voisin

I ported my phone from Rogers and opted  for public esim. I removed Rogers sim after confirming yes to the porting sms.. Now I can see public network. I can make outbound calls and receive calls from certain numbers. All other calls are going to Rogers voice mail. I am also not getting any text messages. It has. been going on for the last 3 days with no change. 

2 REPLIES 2

Paul215
Model Citizen / Citoyen Modèle

You can also try calling the porting department. I don't know if it is open today, I'm sending you the number by private message.

Hollister
Deputy Mayor / Adjoint au Maire

@gafoor 

Sorry I see it has been 3 days ago. Your port might be stuck. Try messaging an agent using the chatbot.

If you have problems with the chatbot you can private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.