08-14-2023 03:46 PM - last edited on 08-16-2023 10:19 AM by Dunkman
I had my number from Koodo prepaid ported to Public about a month ago.
Since then I can receive calls or SMS to the ported number, but my outgoing activity is a different number. So I am calling or texting people and they don't know it's me.
The number under my account shows up correctly and my phone has the correct number as well.
I am currently traveling so I don't have access to the old sim to submit a ticket.
However this behavior is really annoying and I'd like it fixed.
Thanks.
Solved! Go to Solution.
08-14-2023 03:50 PM
I just sent you a message with phone number for port assistance. Top right side of this page, see the little envelop icon.