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Partial Port?

kseifert
Great Neighbour / Super Voisin

@CS_Agent 

I had my number from Koodo prepaid ported to Public about a month ago.

Since then I can receive calls or SMS to the ported number, but my outgoing activity is a different number. So I am calling or texting people and they don't know it's me.

The number under my account shows up correctly and my phone has the correct number as well.

I am currently traveling so I don't have access to the old sim to submit a ticket.

However this behavior is really annoying and I'd like it fixed.

Thanks.

1 REPLY 1

hairbag1
Mayor / Maire

@kseifert 

I just sent you a message with phone number for port assistance. Top right side of this page, see the little envelop icon.

Need Help? Let's chat.