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Paid for package and app not working to allow me to activate

Alfiebentley
Great Neighbour / Super Voisin

Hello, 

I have been chanrged for this month but i cannot activiate Sim at i cannot download app. It says it is not availbale in this region. Please help I need this sim to work soon. 

Cheers 🙂

4 REPLIES 4

dust2dust
Mayor / Maire

This is not a Public problem. Android or Apple?

Adding - actually it is. App developers can decide to allow their application to be only available in whatever region.

Alfiebentley
Great Neighbour / Super Voisin

How do i change my location settings? I have just moved to Canada from Scotland @Handy1 

Handy1
Mayor / Maire

@Alfiebentley  You. Have to be on Canadian play store / App Store 

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