Overcharged

[Gobi1]

You took the payment from my credit card two times , I would like for you to refund me one of the payment back.

[Gobi1]

I have already called my credit card company and they confirmed that you have double charged me, if you want i can send you the statement as proof.

[Chalupa_Batman]

Hi @Gobi1 

Before you contact a CS Agent, I always recommend speaking directly with your credit card company first to make sure it is an actual double charge and a "Pending" charge and "Regular" charge. Sometimes those can be mistaken. If it IS a double charge, please feel free to click on one of the CS Agent links below.

[Handy1]

@Gobi1  Did you happen to change plan right away and not on renewal ? Or do you have  two posted charges for the same amount ? If two posted charges for same amount and one just not pending . Submit ticket  with support to investigate 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[pmbc · Accepted solution]

@Gobi1 You should contact CS AGent about getting a refund if you've been double charged.  You can create a private message to them with this link,

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437