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Over charged

tp0436
Good Citizen / Bon Citoyen

I did pay 6$ monthly for a few months, for any reason PM charged 7$ this month. Want a credit.

8 REPLIES 8

tp0436
Good Citizen / Bon Citoyen

Thank you for your answers, they are excellent. However my 3 friends are still there.

missorange
Town Hero / Héro de la Ville

you can go to "Reward", after you log in, you will see the details, if the referral switch to other provider, you will lose $1 for each. 

darlicious
Mayor / Maire

@tp0436 

Log into your rewards account. How many phone numbers (last 4 digits) do you see? Does it match the $$ amount? If you see 3 phone numbers but only $2 then one of your friends is suspended for nonpayment. If you see only 2 phone numbers and $2 check your text messages from 611 sent at midnight eastern. If you have one telling you that "your rewards may be less on your next renewal due to one of your referral account's inactivity" then one of your referral's has suspended their account via lost/stolen. If you see only two phone numbers with no messages from 611 then it is likely one of your referral's have ported out to a new provider.

@tp0436 

Did one of your friend referral ported over to another carrier?

This could be the reason for the addition $1 change to your monthly bill.

self solution removed

tp0436
Good Citizen / Bon Citoyen

Reward 3$ a few months ago, this month goes down to 2$

tp0436
Good Citizen / Bon Citoyen

I have 15$ plan, I referred 3 friends, 4 years with PM, pay by credit card 

JL9
Mayor / Maire

What plan do you have? and what promos and rewards do you have?

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