2 weeks ago
2 weeks ago
@Promisebroken wrote:Please go to CCTS and register a complaint. It only takes 5 minutes. They send the complaints to Public for an answer within 20 days. At the very least Public will be drowning in complaints as their reward for their bait and switch with our rewards.
Do you think it is 'safe' to complain about points vs $ reward?
CCTS requires your mobile phone number. Eventually that info will come to PM. Don't you afraid that By 'accident' your services will become very unreliable, you will get 'accidental' overcharges and similar 'ooops, sorry' issues.
2 weeks ago
2 weeks ago
Please go to CCTS and register a complaint. It only takes 5 minutes. They send the complaints to Public for an answer within 20 days. At the very least Public will be drowning in complaints as their reward for their bait and switch with our rewards.
2 weeks ago
Yes, we all would like to keep our monetary rewards. But it is NOT going to happen.
If you Really hate points I believe there is an option to opt out of points but then you will not have ANY (no matter how miserable) perk from PM.
2 weeks ago
HI @NRH2024
sorry, there was no where it say the rewards system won't change. In fact, PM had a term saying they can change rewards program with sufficient notice and CCTS also agree on that and declined some complain about it
When you asked to opt-out, the only choice is to opt out from all rewards program. So, opt-out from Public Points means you are not getting any rewards at all
2 weeks ago
You, me and a majority of us.
2 weeks ago
Hello @Quiglesworth
Please post this in this thread here.
Then, send it in a private message to a CS Agent, that is what is required by the CCTS.
2 weeks ago
I'm not interested in these reward programme changes public mobile. The deal at sign up was that it wouldn't change.
I would like public mobile to stand up to their part of the deal.
2 weeks ago
@Quiglesworth - You cannot opt out - you can either: